Lawn Care Agreements with Customers: Do You Need One?




Lawn Care Agreements with Customers Do You Need One

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Lawn Care Agreements with Customers: Do You Need One?

A Brief Explanation of Lawn Care Agreements

When taking on a customer, for lawn care it is important to establish some kind of agreement. This can be done through a written or verbal understanding to ensure clarity and avoid any complications. In this article, we aim to simplify the process so that you can efficiently manage this aspect of your business.

A lawn care agreement should clearly outline components;

  • Services Provided: It is crucial to specify the types of lawn care services that will be offered including tasks like mowing, edging, weed control and fertilization.
  • Payment Schedule: Clearly state the cost and timing of payments whether they are one-time or recurring. We usually text our customers on the day the job is completed and provide them with 24 hours to make payment—keeping things straightforward. 
  • Duration of Service: Specify the start date and how long the agreement remains valid. This aspect becomes more significant in areas where there is a mowing season. If you offer year lawn maintenance services this may not be necessary.
  • Responsibilities: Clearly outline the responsibilities of both parties involved in the agreement.
  • Termination Clause: Include how either party can terminate the agreement and any notice required. (if any)

By addressing these points in your lawn care agreements with customers you can ensure transparency and smooth operations, between both parties.
For instance, the property owner needs to ensure that the lawn can be accessed on service days. It is also important to include a termination clause, in the agreement specifying how either party can terminate the contract and if any notice is required.

The property owner should carefully. Comprehend all aspects of their Lawn Care Agreements. This ensures that their expectations regarding lawn maintenance are met and they feel comfortable with the payment terms and level of service. By formalizing the agreement you establish expectations. Minimize potential disputes.

It’s crucial to remember that a lawn care agreement goes beyond being a formality. It represents your commitment, to providing the stated services to your customer while expecting them to honor their payment obligations and cooperate with you.

So What Exactly Does a Lawn Care Agreement Entail?

Discussing a lawn care schedule.

Do You Need a Lawn Care Agreement?

When running a lawn care business, whether you need lawn care agreements depends on several factors, including the scale of your operations and your commitment to professionalism. A well-crafted agreement can safeguard your interests while setting clear expectations for your clients.

However, if the job is straightforward and runs on an ongoing basis then a written agreement may not be required. We do not use them in our business although we do use verbal agreements. To be honest, if a customer was to end an agreement early it would not be worth our time chasing this up.   

I do know lawn care operators who run for a fixed season each year and only do weekly cuts. A lot of these businesses have a written agreement for the fixed term with a penalty for early cancellation.  The primary reason for doing this is that they get a bulk of their calls at the beginning of the season so they don’t want anyone dropping off halfway through when they would be difficult to replace. 

Another case where an agreement is definitely needed is where you have outlined all the services you will be providing in a fixed period and broken the payments up into six to twelve payments. Some months you may spend more time on site than others and you could be out of pocket if the client cancels early

Manicured lawn with house

Considerations for Small-Scale vs Large-Scale Lawn Care Businesses.

For small-scale lawn care businesses, lawn care agreements might seem like an extra step, but it establishes the terms of your work, ensuring both you and your client are on the same page. It should include the client’s name and address, the services to be provided, dates for service delivery, and payment terms. A simple signature from both parties can make it enforceable.

  • Small-scale specifics:
    • Duration: Short-term with options for renewal.
    • Dispute resolution: May favor negotiation or small claims court.
    • Liability: Limited to service scope.

In contrast, large-scale lawn care businesses often manage numerous clients and larger financial transactions, which means agreements should be more comprehensive. In these cases, the inclusion of details like insurance, governing law, jurisdiction, and specific protocols for termination and breach are imperative.

  • Large-scale specifics:
    • Duration: Often longer-term, may include seasonal contracts.
    • Requires lawyer review to ensure all terms are legally sound.
    • Dispute resolution: May include an arbitration clause.

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Importance of Professionalism and Protecting Your Business

A lawn care agreement is not only about legality but also about signalling professionalism. With your lawn care agreements, you show clients that you value their business and warrant a formal relationship. This can include:

  1. Insurance coverage to protect from financial liabilities.
  2. Signatures with the signing date of the agreement

Additionally, make sure that both parties are aware of the laws governing the agreement. Some aspects to consider include;

  • Enforceability: Ensure that the agreement holds weight.
  • Termination: Clearly outline how either party can end the contract.
  • Breach of contract: Describe resolutions for any issues.

Benefits of Having a Lawn Care Agreement

Before delving into the advantages of lawn care agreements it’s important to understand its role in establishing a shared understanding between you and your customer.

Clarity and Expectations

A lawn care agreement establishes details about the services provided to the customer. For instance, it specifies whether they will receive mowing, seasonal fertilization or a comprehensive year-round package. It also defines the date of services and the associated monthly fee leaving no room for ambiguity.

Contracts function, as binding documents. This implies that in case of a disagreement both you and the customer have a written agreement to refer to. This agreement may contain details, about payment terms and schedules which protect your right to receive payment for services provided.

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How to Establish a Lawn Care Agreement

Developing a lawn care agreement is a measure to ensure clarity and minimize conflicts between you and your clients. It establishes expectations outlines services provided and defines payment terms within a binding document.

Seeking advice from an attorney or legal expert is vital when creating a lawn care agreement for your business. They will ensure that the contract incorporates all terminology while safeguarding your interests as well as those of your clients. These professionals can offer guidance on any amendments or modifications tailored specifically to your business requirements. Moreover, they can assist you in understanding the process for obtaining signatures thereby ensuring the document’s validity.

A lawn care operator and a customer making a handshake agreement

Template Options and Personalization for Your Business

Utilizing a template as a foundation, for your lawn care agreements can save both time and resources. Various online platforms provide free professional lawn care contract templates specifically designed for lawn care contracts, which can be customized according to your specific business needs.

When you personalize a template be sure to provide details regarding the levels of service, payment timelines and procedures, for any contract adjustments. It is important to include designated areas for both your signature and your customer’s signature, on any revisions to ensure that all modifications are agreed upon by both parties.

Common Clauses to Include in a Lawn Care Agreement

Your lawn care agreement is crucial to setting clear expectations between you and your customers. It should detail the service specifics, and payment structures, and outline terms for modifications or contract termination.

My commercial lawn mower on a lawn

Components of Typical Lawn Care Agreements

  • Services Rendered: Clearly lists the lawn care services to be provided, such as mowing, edging, fertilization, and weed control. If there are any extras, you need to include them here. 
  • Payment Terms: Details around pricing, invoicing schedules, acceptable payment methods, and penalties for late payments are included here to avoid financial misunderstandings. We prefer to text our customers who are on 24-hour terms. (around 90%) For the few that have accounts, we prefer monthly accounts with 7-day terms. 
  • Schedule of Services: Specifies when the lawn care services will occur, frequency of visits, and flexibility due to weather conditions. We include things like if a public holiday falls on a weekday. We may run a day early or late.  You may also want to include Winter cycles if that is relevant in your neck of the woods. 
  • Client and Provider Information: Identifies the contracting parties with contact information, establishing who is involved in the agreement. We prefer to have a mobile number for all customers so we can contact them quickly via text. 
  • Terms and Duration: Describes the start and end date of the services and any provisions for renewing or terminating the contract. This is not relevant for businesses that run all year round. 
  • Signatures: Legal confirmation through the signatures of both parties, binding the agreement. In most countries, a verbal agreement can be used instead although this may be harder to enforce. 

By ensuring your lawn care agreement contains these components, you secure the peace of mind that services will be conducted as expected and any issues can be referred back to this foundational document.

One of my mowers on a customers lawn

Educating Customers on the Benefits of a Formal Agreement

Why a contract? Educating your customers about the importance of lawn care agreements is crucial. A formal agreement:

  • Ensures clarity: It spells out service details like mowing, fertilizing, and trimming.
  • Protects both parties: A contract provides a legal safeguard against misunderstandings or disputes.
  • Defines service frequency: This includes specifying the intervals at which lawn care services will be carried out.
  • Establishes payment terms: The agreement clearly states the cost and schedule for payments ensuring there are no uncertainties regarding matters in the future. 

Educating your customers serves two purposes. Safeguarding your business and demonstrating your professionalism and dedication to providing top-notch service.

Handling concerns or inquiries

After presenting the contract make it a priority to listen attentively to any concerns voiced by your customers;

  1. Answer questions thoroughly: Take the time to clarify any confusion by addressing concerns related to the terms and conditions.
  2. Be open to negotiation: Customers may have requests for adjustments to be made in the services. Be prepared to discuss changes before finalizing the contract.
  3. Highlight flexibility: If applicable explain how the contract accommodates variations or additional services upon request. 

Addressing concerns goes beyond easing doubts; it focuses on building trust. When customers feel heard and understood they’ll have confidence, in entering into an agreement.


In the realm of lawn care, the decision to sign a contract should not be taken lightly. Lawn care agreements act as a safeguard for you, the business owner, and ensures a mutual understanding of the terms and conditions. This legal document will clearly outline responsibilities, including what services will be performed—be it mowing, trimming, or other lawn maintenance tasks.

Signing a contract isn’t about distrust; it’s about establishing a professional relationship with clear expectations. Documentation in the form of a well-drafted contract keeps both you and your lawn care provider accountable and helps prevent potential disputes. Remember, a contract is not just a piece of paper—it’s a peace of mind.

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